Industry-leading all-in-one survey research platform

Industry leaders have used Conjointly's all-in-one survey research platform for hundreds of research projects to gain actionable insights.

Conjointly’s team of research experts is here to help when you need custom research or support with self-serve tools. Book a call today to discuss how your brand can partner with Conjointly to conduct VOC research on time and on budget.

Gain powerful customer insights at a fraction of agency costs

Survey-based VOC studies provide an efficient and flexible approach to understanding your existing customers' preferences and sentiments, giving you timely insights into your customer's journey.

Conjointly's intuitive Survey Tool makes it easy and accessible to build your survey. Once your reports are complete, the platform automatically generates Excel reports and presentation-ready decks, helping you gain and share insights as fast as possible.

Looking for a unique custom output? Book a call with our expert researchers for a solution tailor-made to your needs.

Measure and improve brand satisfaction and loyalty

In today's competitive marketing landscape, nurturing loyal customers who naturally share their positive experiences can catapult your brand to the top. By incorporating a Net Promoter Score (NPS) question in your surveys, you can easily gauge the customers' likelihood to recommend your brand to others, helping you to categorise them as promoters, neutral, or detractors.

This versatile NPS question is also a great fit for touchpoint satisfaction surveys to measure how happy customers are with selected products and services offered by your brand. This approach empowers you to benchmark your brand’s performance and track whether any changes have had the desired effect on customer satisfaction.

Send survey invitations directly from Conjointly

When you launch a survey using Conjointly, you can send survey invitations through your own email service or directly from Conjointly using the My Audiences functionality.

In addition to sending invitation and reminder emails directly, this functionality also allows you to monitor survey responses and set up automated follow-up actions for non-respondents.

Track and analyse your customer data across time

Conjointly's Time Series analysis makes it easy to understand trends and changes in your customer feedback over time. This allows you to easily discover changes in your quantitative results or metrics over time, such as Net Promoter Score, Likert scale results, etc.

Automated summaries of customer responses

Uncover insights from your customer feedback with Conjointly's AI Summaries. Understand key themes and underlying emotions (positive, negative, neutral) from thousands of open-text responses the moment your report loads, saving you the effort of manually sifting through the text.

Break down customers into smaller groups to focus on their needs

Interested in exploring smaller customer groups to understand their needs better? Conjointly's segmentation function allows you to divide your analyses into multiple segments using demographic, psychographic, behavioural, and other data types.

The Segmentation and Crosstab tabs automatically generate within the report once the segmentation is set up, making it easy to group customers based on their needs and ensure your offerings address the different customer groups.

Industry-leading support from our team of experts

Here at Conjointly, we pride ourselves on delivering the highest level of support to ensure the best possible market research experience. Conjointly caters to pricing, insights, and data teams, with an expert always ready to discuss.

Our team has experts based all around the globe, meaning that there will always be someone to accommodate your timezone, ready to discuss any questions about your experiments or the platform - If in doubt, book a call with a pricing survey expert today.